Front Desk Coordinator II - Concierge

Bridgeport, CT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $22.00

Work Schedule

Standard Hours

Benefits

competitive salary

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

short-term disability

long-term disability

401(k) Plan

Paid Time Off

Paid holidays

Discounts on braces and clear aligners

Job Description

Smile Doctors is the nation’s leading Orthodontic Support Organization, partnering with local orthodontic practices to provide world-class patient care with a hometown heart. This company is centered on cultivating a people-first culture that truly loves and values individuals. Smile Doctors is committed to nurturing professional growth, offering both talents and strengths development opportunities, and fostering a fun, encouraging work environment. As the fastest-growing organization in its field, it seeks innovative and passionate individuals eager to make an impact in the dental and orthodontic care industry. The company provides orthopedic support to affiliated clinics, emphasizing excellent service and patient satisfaction while... Show More

Job Requirements

High school diploma or equivalent
Six months experience as Smile Doctors Front Desk Coordinator I
Ability to establish and maintain good working relationships with patients and coworkers
Effective communication skills both verbal and written
Ability to listen and comprehend information
Bilingual preferred but not required

Job Qualifications

High school diploma or equivalent
Six months experience as a Smile Doctors Front Desk Coordinator I or similar role
Ability to establish and maintain good working relationships with patients and coworkers
Effective verbal and written communication skills
Ability to listen and understand information verbally and in writing
Bilingual a plus but not required

Job Duties

Greet and receive customers and determine nature of visit
Answer, screen, and route incoming calls and take messages
Check-in and collect general information from patients on their first visit
Notify clinicians of patient arrival and readiness
Make appointments for returning patients as necessary
Print or reprint appointment reminders and school or work excuses
Verify insurance information, investigate issues, and work towards resolution
Make changes to the patient schedule as necessary
Present contracts to patients and coordinate payment arrangements or account resolution
Receive, store, and deliver shipments and mail
Take payments and post to accounts
Update charts and patient information
Drive internal marketing initiatives and encourage participation
Present patients with non-clinical ways to utilize the Smile Doctors Anywhere application
Communicate office supply requirements to the Practice Director for monthly supply orders

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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