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Arizona Liver Health

Front Desk Coordinator (Chandler)

Chandler, AZ, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
sick leave
company holidays
401k plan
short term disability
long term disability
educational assistance
Company Vehicle

Job Description

Arizona Liver Health (ALH) is a leading healthcare institution specializing in liver health and clinical research. With a dedicated focus on advancing medical innovation, ALH operates a network of multiphase, multitherapeutic research sites along with standard care and VEN Centers. Staffed by experienced providers, including research, clinical, pharmacy, and patient outreach professionals, ALH is committed to maintaining high standards of care in a supportive and state-of-the-art environment. The institute’s commitment extends to ensuring patient safety, compliance with regulatory standards, and the generation of high-quality clinical data. This focus positions ALH as a key player in the clinical research landscape and... Show More

Job Requirements

  • Minimum 2 years of front office experience
  • Ability to type at least 40 WPM
  • Knowledge of filing and charting procedures
  • Experience with e-Clinical Works or EHR systems preferred
  • Degree or certification in medical assisting preferred
  • Bilingual Spanish/English preferred
  • Excellent computer skills

Job Qualifications

  • High school diploma or equivalent
  • Degree or certification in medical assisting preferred
  • Minimum 2 years of front office experience required
  • Experience with e-Clinical Works or EHR systems preferred
  • Bilingual Spanish/English (written and spoken) preferred
  • Proficient computer skills including typing at least 40 WPM
  • Knowledge of filing and charting procedures
  • Ability to use calculator and office equipment

Job Duties

  • Greet and check in patients in a courteous, friendly and professional manner
  • Verify patient information including insurance, address, and telephone number, updating practice management system accordingly
  • Provide new patient and annual update forms and review for completeness and accuracy
  • Scan completed forms and insurance cards into the system within 24 hours of patient visit
  • Verify patient identity via government issued photo ID and scan into system
  • Collect co-payments, bad debt, and outstanding balances before services are rendered
  • Answer patient questions regarding accounts and services
  • Assist with chart preparation including flowsheet and medical record retrieval
  • Check patients out, schedule follow-up appointments, and scan completed flowsheets
  • Ensure HIPAA compliance and maintain patient confidentiality
  • Assist call center with incoming calls and route as appropriate
  • Perform other duties as assigned by Practice Administrator
  • Demonstrate role modeling of mission, vision, and shared values
  • Maintain customer focus by understanding needs and decision-making criteria
  • Support teamwork and assist colleagues as needed
  • Show initiative through innovation and continuous improvement
  • Maintain confidentiality and respect privacy
  • Uphold ethical standards and show respect for co-workers and customers

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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