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Front Desk Coordinator

Job Overview

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Compensation

Hourly
Range $18.00 - $20.00
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Benefits

contract employment
flexible schedule
Professional development opportunities
collaborative work environment

Job Description

We are a reputable company based in West Newton, Massachusetts, currently seeking a detail-oriented Front Desk Coordinator to join our team on a contract basis. Our company is committed to providing exceptional customer service and efficient operations, making us a trusted name in our industry. We value professionalism, organizational skills, and a proactive approach to ensure seamless experiences for both our customers and internal team members.

As a Front Desk Coordinator, you will be the first point of contact for all customers, playing a vital role in shaping their initial impression of our company. This position requires an individual ... Show More

Job Requirements

  • high school diploma or equivalent
  • previous experience in front desk or customer service roles
  • strong communication skills
  • ability to multitask and manage time effectively
  • proficiency in data entry and record keeping
  • basic knowledge of office inventory management
  • ability to work independently and as part of a team
  • reliable and professional attitude

Job Qualifications

  • high school diploma or equivalent
  • experience in customer-facing roles
  • familiarity with office software and phone systems
  • excellent interpersonal and problem-solving skills
  • ability to handle multiple tasks simultaneously
  • strong organizational abilities
  • dependable and punctual work ethic

Job Duties

  • greet and assist customers in a friendly and attentive manner
  • handle incoming calls and emails promptly
  • perform accurate data entry and maintain customer records
  • process work orders efficiently and ensure documentation completeness
  • coordinate scheduling and manage appointments
  • collaborate with team members to resolve customer issues
  • maintain a clean and organized reception area

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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