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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible work schedule
Job Description
Hilton is a globally recognized leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences and maintaining the highest standards of service. As an established hotel brand, Hilton has built a reputation for providing superior accommodations, outstanding amenities, and unparalleled customer care to both business and leisure travelers worldwide. Hilton's mission to fill the earth with the light and warmth of hospitality unites its employees in a common goal to create memorable and remarkable experiences for every guest. The company values teamwork, integrity, leadership, initiative, and adaptability, ensuring it stays at the forefront of the hospitality... Show More
Job Requirements
- High school diploma or equivalent
- minimum 2 years of experience in a customer-facing role
- strong organizational and multitasking abilities
- excellent problem-solving skills
- ability to work under pressure in a fast-paced environment
- flexible schedule including weekends and holidays
- proficiency in relevant software systems
Job Qualifications
- Proven experience in front desk or customer service roles
- strong leadership and team management skills
- excellent communication and interpersonal skills
- ability to handle customer complaints effectively
- proficiency with hospitality management software
- high school diploma or equivalent
- prior hotel front desk experience preferred
Job Duties
- Assigns and instructs team members in details of work
- monitors lobby traffic to make staffing adjustments accordingly
- resolves customer complaints
- trains, supervises, schedules and assists in evaluating staff
- oversees front desk operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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