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Front Desk Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid vacation
Paid sick leave
Employee assistance program
Supplemental Insurance
403b savings plan
Wellness Program
Work Life Balance

Job Description

Easterseals Florida is a respected nonprofit organization dedicated to providing support, resources, and services to people living with disabilities, families, and communities. Established as a leader in promoting equity, inclusion, and access, the organization has been recognized as a Great Place to Work from 2020 through 2025. Their mission emphasizes not only improving the lives of individuals but also fostering a positive and supportive environment for employees. Easterseals Florida offers a range of programs focused on empowerment and assistance, making it a community cornerstone for pediatric and adult services alike.

The Front Desk Coordinator role in their pediatri... Show More

Job Requirements

  • High School diploma or equivalent
  • minimum 1 year of office or administrative experience
  • ability to work Monday through Friday 8:00 am to 4:30 pm
  • experience in a healthcare or pediatric environment preferred
  • proficiency in Microsoft Outlook, Excel, and Word
  • strong communication and customer service skills
  • ability to manage confidential information responsibly
  • professional demeanor and flexibility
  • willingness to support community outreach and clinic events
  • valid driver’s license with good driving record
  • able to use personal vehicle for work-related duties as required

Job Qualifications

  • High School diploma required
  • Associate’s preferred
  • experience working with children or families preferred
  • minimum 1 year of office/administrative experience
  • healthcare or pediatric setting experience a plus
  • proficient in Outlook, Excel, and Word
  • strong customer service, communication, and multitasking skills
  • able to handle confidential information with maturity and empathy
  • professional and flexible
  • an energetic, resourceful and professional individual who will promote a positive, respectful and team-based environment
  • ability to meet approved driver qualifications for personal vehicle use (minimum age 21 and good driving history)

Job Duties

  • Greet families warmly in person and by phone
  • answer calls, emails, and inquiries professionally
  • maintain a calm, child-friendly front desk environment
  • support scheduling, appointment confirmations, and staff calendars
  • communicate schedule updates and clinic policies to families
  • collaborate on center events and decor
  • manage incoming/outgoing mail and documentation
  • prepare letters/reports in Word
  • update Excel databases
  • collect and maintain accurate intake and client records (HIPAA compliant)
  • process payments and assist with basic billing/insurance tasks
  • manage supplies and coordinate work orders
  • assist with community outreach events

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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