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Front Desk Coordinator

Job Overview

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Employment Type

Hourly
Full-time
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Benefits

competitive hourly rate
Full-time position

Job Description

Legacy Behavioral Health Center, Inc. is a dedicated community mental health center that has been serving residents of Martin, Okeechobee, St. Lucie, Indian River, and Brevard Counties since 2005. Our mission is to improve the quality of life and level of performance of emotionally and behaviorally challenged children, adolescents, families, and adults by providing a diverse array of mental health services. With nearly two decades of experience and a commitment to compassionate care, Legacy Behavioral Health Center strives to be a pillar of support and healing within our community. We take pride in our professional, multidisciplinary team and our client-centered... Show More

Job Requirements

  • Minimum of high school or equivalent
  • Current CPR certification
  • Bilingual (English/Spanish)
  • Medical assistant certificate

Job Qualifications

  • Minimum of high school or equivalent
  • Current CPR certification
  • Bilingual (English/Spanish)
  • Medical assistant certificate

Job Duties

  • Scheduling and processing appointments for outpatient, psychiatric, and psychological departments
  • Assisting with prior authorizations when needed
  • Assisting clients with filling out client information forms when needed
  • Collecting co-payments for clients and submitting cash and checks to finance assistants on a daily basis
  • Effectively communicating with clients, doctors, clinical staff, referral sources, and providers
  • Re-directing questions and concerns to the appropriate departments
  • Directing incoming calls to the appropriate departments
  • Ensuring clients’ confidentiality at all times
  • Maintaining a welcoming and professional demeanor
  • Following medical guidelines when taking vital signs
  • Entering data as required in the database system
  • Generating correspondence and/or invoices as required

Job Location

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