Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Paid holidays
Job Description
US Oral Surgery Management (USOSM) is a leading organization specializing in the administration and operational management of premier Oral and Maxillofacial surgery practices across the United States. Known for its commitment to clinical excellence and innovation, USOSM supports a network of best-in-class surgical practices focusing on delivering outstanding patient care and improving oral health outcomes. The organization is built on core values that emphasize passion for patient care, outstanding results, a winning attitude, continuous improvement, and respect for self and others. By joining USOSM, employees become part of a dynamic team dedicated to making a positive impact on the communities... Show More
Job Requirements
- Completion of high school or equivalent
- Previous general office experience
- Prior receptionist or front office experience in healthcare or dental setting preferred
- Strong computer and data entry skills
- Ability to multitask in a fast-paced environment
- Excellent interpersonal and communication skills
- Ability to prioritize and manage time effectively
- Professional and courteous attitude
- Willingness to adapt and perform other duties as assigned
Job Qualifications
- Previous general office experience
- Prior receptionist or front office experience in a healthcare or dental setting preferred
- Strong computer and data entry skills
- Ability to manage multiple tasks efficiently and with attention to detail
- Excellent interpersonal and communication skills
- Strong organizational and problem-solving abilities
- Ability to prioritize tasks and manage time effectively
- Professional, courteous, and patient-focused demeanor
Job Duties
- Answer and direct incoming phone calls in a professional and courteous manner
- Schedule, confirm, and adjust patient appointments as needed
- Print and distribute daily schedules for the following day
- Open the front office each morning and ensure the reception and waiting areas are neat, tidy, and welcoming
- Maintain and monitor office workflow, notifying patients of delays as needed
- Collect payments as necessary and provide accurate receipts and documentation
- Verify patient insurance information prior to or at the time of appointment
- Download, scan, and file X-rays and referrals received via email or the practice website
- Enter and update insurance and patient information in the system
- Send thank-you letters and X-rays to referring dentists
- Sort, file, and return unused referral letters and X-rays to the appropriate offices
- Pre-register new patients and ensure charts are assembled and organized correctly
- Maintain accurate and up-to-date records and charts
- Provide backup support for the Patient Coordinator and Insurance Coordinator during absences
- Perform other duties as assigned by the Team Lead or Practice Manager
- Patient interaction by answering phones, assisting patients in scheduling, and creating patient accounts
- Administrative support including checking patients in, posting payments, and converting treatment plans
- Surgery coordination by scheduling surgeries and ensuring preparations are made
- Team collaboration to handle administrative tasks seamlessly
- Embrace versatility and adaptability within the practice
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Jobs By Filter