Front Desk Coordinator

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Life insurance
Disability insurance
Paid Time Off

Job Description

Axis Spine and Pain, a proud member of the PartnerCare network, is a well-established interventional pain management practice serving Middle Georgia since 2006. With locations in Macon, Warner Robins, and Dublin, Georgia, Axis Spine and Pain focuses on delivering exceptional patient care through a multidisciplinary approach that emphasizes minimally invasive treatment options for patients coping with chronic pain. Instead of pushing surgical or medication-based solutions, our board-certified physicians provide innovative alternatives designed to address pain at its root, enabling patients to aim for better physical function and improved quality of life. PartnerCare, based in Tampa, Florida, is a leading provider... Show More

Job Requirements

  • High school diploma
  • previous work in medical field preferred
  • knowledge of EMR systems like eClinicalworks preferred
  • excellent communication skills
  • ability to multitask efficiently
  • strong organizational skills
  • professional demeanor and interpersonal skills

Job Qualifications

  • High school diploma
  • previous work experience in the medical field preferred
  • familiarity with EMR systems such as eClinicalworks preferred
  • strong customer service and communication skills
  • ability to multitask and manage administrative duties efficiently
  • proficiency in scheduling and record-keeping
  • ability to train and supervise staff and volunteers

Job Duties

  • Deliver outstanding customer service in person and over the phone to patients, families, staff, vendors, and community members
  • welcome and check in patients upon arrival
  • collect and verify patient information, including insurance details
  • maintain accurate and up-to-date patient records and accounts
  • schedule new patient appointments and coordinate follow-up visits
  • manage the front desk and reception area, ensuring effective communication by phone and mail to maintain a professional and welcoming environment
  • consistently uphold PartnerCare's core values: compassion, excellence, integrity, teamwork, accountability, and a growth mindset

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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