Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Job Description
Hilton is a globally recognized leader in the hospitality industry, renowned for offering exceptional accommodations, superior service, and an unwavering commitment to guest satisfaction. With a rich history and a legacy of innovation, Hilton continues to set the benchmark for excellence in hospitality worldwide. As a premier hotel brand, Hilton caters to both business and leisure travelers, delivering outstanding experiences through well-appointed rooms, top-tier amenities, and attentive personalized service. The company prides itself on its core values which include integrity, teamwork, adaptability, and initiative, enabling it to maintain a competitive edge in a rapidly evolving industry. Hilton's mission is to... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in hospitality or customer service
- excellent communication skills
- leadership and supervisory ability
- ability to handle guest complaints professionally
- proficiency with front desk systems
- adaptability to changing environments
Job Qualifications
- High school diploma or equivalent
- previous experience in a customer service or hospitality role
- strong communication and interpersonal skills
- leadership experience
- ability to manage and motivate a team
- problem-solving skills
- knowledge of front desk software and operations
Job Duties
- Assigns and instructs team members in details of work
- monitors lobby traffic to make staffing adjustments accordingly
- resolves customer complaints
- trains, supervises, schedules and assists in evaluating staff
- oversees front desk operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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