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Front Desk Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $33,236.02 - $41,024.83
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Work Schedule

Rotating Shifts
Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) match
Disability insurance
paid volunteer time
Wellness Support
Tuition Reimbursement
Continuing education access

Job Description

IVX Health is a prominent national provider specializing in infusion and injection therapy tailored for individuals grappling with chronic conditions such as Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. With a dedicated mission to improve the lives of those they care for by redefining the care experience, IVX Health is committed to delivering unmatched care grounded in world-class service and clinical excellence. The company envisions becoming the nation's preferred destination for pharmaceutical care for complex chronic conditions, emphasizing patient comfort and convenience above all.

The organization prides itself on a culture rooted in core values: Be Kind, Do What's... Show More

Job Requirements

  • 1-3 years of front desk or administrative experience in a medical or healthcare setting
  • High School Diploma or GED required
  • Strong understanding of insurance verification, billing basics, and the patient intake process
  • Proficiency in EHR/EMR systems and scheduling software
  • Knowledge of medical terminology and patient-facing protocols
  • Exceptional customer service and communication skills
  • Ability to multitask in a fast-paced environment while staying organized and accurate
  • Quick learning agility
  • Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows

Job Qualifications

  • 1-3 years of front desk or administrative experience in a medical or healthcare setting
  • High School Diploma or GED required
  • Strong understanding of insurance verification, billing basics, and the patient intake process
  • Proficiency in EHR/EMR systems and scheduling software
  • Knowledge of medical terminology and patient-facing protocols
  • Exceptional customer service and communication skills
  • Ability to multitask in a fast-paced environment while staying organized and accurate
  • Quick learning agility
  • Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows

Job Duties

  • Greet patients with warmth and professionalism, answer phones and support visitors with confidence and care
  • Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
  • Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
  • Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
  • Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
  • Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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