Front Desk Concierge- Weekends
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Weekend Shifts
Benefits
401K with a 4% safe harbor match
Perks at work
Holiday Pay including a Floating Holiday
Generous PTO that rolls over
Employee assistance program
Paycheck Advances
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option
Job Description
Village on the Park McKinney is a distinguished assisted living community in McKinney, Texas, specializing in memory care for seniors. This community is committed to providing compassionate and personalized care in a warm, welcoming environment that fosters dignity and respect for every resident. With a focus on enhancing quality of life, Village on the Park McKinney blends professional care with a sense of community that supports both residents and their families throughout their journey in elder care. The community is designed to meet the unique needs of seniors, particularly those facing challenges related to memory loss, by offering specialized memory... Show More
Job Requirements
- High school diploma or GED required
- prior customer service, front desk, and telephone experience preferred
- valid Texas Driver's License required
- excellent communication and customer service skills
- strong problem-solving skills
- good judgment
- attention to detail
- proficient in PC skills including Microsoft Office, Word, and some Excel
- understanding of HIPAA requirements
Job Qualifications
- High school diploma or GED required
- prior customer service, front desk, and telephone experience preferred
- valid Texas Driver's License required
- excellent communication and customer service skills
- strong problem-solving skills
- good judgment
- attention to detail
- proficient in PC skills including Microsoft Office, Word, and some Excel
- understanding of HIPAA requirements
Job Duties
- Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
- monitor all incoming public traffic and assist with inquiries
- maintain the cleanliness and orderliness of common areas and all public spaces
- respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
- provide key support to the sales and marketing team by managing inquiries effectively
- follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
- operate the paging/telephone system, answer calls, determine their nature, and route them appropriately
- assist with maintenance orders, either on paper or through an electronic system
- monitor emergency calls, doors, and fire alarms, responding according to established policies and procedures
- assist with scheduling job applicant interviews for department heads
- track incoming/outgoing residents and guests and perform daily resident check-ins per policy
- be an active member of the community’s emergency response team
- maintain a professional appearance and good personal hygiene in accordance with company policies
- for long periods, work in various environments, lift up to 40 lbs, and occasionally climb stairs, lifts, or ladders
- assist with special projects or tasks as assigned
- detect and prevent suspicious behavior, vandalism, theft, and other criminal activities through effective surveillance and response
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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