Front Desk Concierge - Reston, VA

Job Overview

briefcase

Employment Type

Hourly
Full-time
clock

Compensation

Type:
Hourly
Rate:
Exact $19.00
clock

Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
diamond

Benefits

Health Insurance
accrued sick time
Flexible Schedule
Employee assistance program
Employee Discounts
Paid training
Referral program

Job Description

Compass Concierge Services, LLC is a premier provider of concierge and property management services dedicated to creating exceptional residential experiences for luxury properties. Operating primarily in the Washington, D.C., Maryland, and Virginia (DMV) area, Compass Concierge has established itself as a trusted partner for upscale communities seeking professional concierge staffing and personalized resident services. With a focus on service excellence and team unity, Compass Concierge aims to empower its employees to grow their skills, pursue their passions, and contribute meaningfully to the communities they serve. The company prides itself on fostering an inclusive and supportive work environment that values diverse... Show More

Job Requirements

  • 3+ years of customer service experience
  • hospitality, luxury residential, or property management experience preferred
  • prior concierge, front desk, or receptionist role is a major plus
  • associate's or bachelor's degree preferred
  • exceptional verbal and written communication skills
  • strong organizational and multitasking abilities
  • capable of working independently and handling multiple priorities
  • comfortable using Microsoft Office Suite
  • familiarity with property tech systems is a plus
  • professional appearance and demeanor required
  • reliable transportation

Job Qualifications

  • 3+ years of customer service experience
  • hospitality, luxury residential, or property management experience preferred
  • prior concierge, front desk, or receptionist role is a major plus
  • associate's or bachelor's degree preferred
  • exceptional verbal and written communication skills
  • strong organizational and multitasking abilities
  • capable of working independently and handling multiple priorities
  • comfortable using Microsoft Office Suite
  • familiarity with property tech systems like BuildingLink, Notifii, KeyLink is a plus
  • professional appearance and demeanor required
  • reliable transportation to/from the Silver Spring property

Job Duties

  • Greet residents and guests with a friendly, professional demeanor
  • answer phone and email inquiries in a timely and courteous manner
  • organize package rooms and manage amenity/freight elevator reservations
  • maintain a clean, tidy, and welcoming lobby area
  • anticipate resident needs and provide personalized service
  • offer administrative support to the property management team
  • work flexible hours, including weekends, evenings, and holidays

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.