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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $18.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
401K with a 4 percent safe harbor match
Perks at work
Holiday pay
generous PTO
Employee assistance program
Paycheck Advances
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option
Job Description
Village at the Triangle is a vibrant residential community dedicated to providing excellent living experiences for its residents. As part of our commitment to creating a warm, welcoming environment, we emphasize outstanding service, ensuring every resident and guest feels valued and appreciated. Located in a dynamic setting, the community offers a blend of comfort, convenience, and safety that fosters a true sense of belonging. We take pride in maintaining high standards in all aspects, from the upkeep of common areas to the professionalism and friendliness of our staff. Our team is passionate about exceeding expectations and cultivating an inviting atmosphere... Show More
Job Requirements
- High school diploma or GED required
- prior customer service, front desk, and telephone experience preferred
- valid Texas driver’s license required
- excellent communication and customer service skills
- strong problem-solving skills
- good judgment
- attention to detail
- proficient in PC skills, including Microsoft Office, Word, and some Excel
- understanding of HIPAA requirements
Job Qualifications
- High school diploma or GED
- prior customer service, front desk, and telephone experience preferred
- valid Texas driver’s license
- excellent communication and customer service skills
- strong problem-solving skills
- good judgment
- attention to detail
- proficient in PC skills, including Microsoft Office, Word, and some Excel
- understanding of HIPAA requirements
Job Duties
- Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
- monitor all incoming public traffic and assist with inquiries
- maintain the cleanliness and orderliness of common areas and all public spaces
- respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
- provide key support to the sales and marketing team by managing inquiries effectively
- follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
- operate the paging/telephone system, answer calls, determine their nature, and route them appropriately
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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