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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $18.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
401K with a 4% safe harbor match
Perks at Work - Discounted pricing on purchases
Holiday Pay including a Floating Holiday
Generous PTO that rolls over year over year
Employee assistance program
Paycheck Advances
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option
Job Description
Village at the Triangle is a vibrant community known for its exceptional residential environment and superior customer service. Located in Texas, this establishment prides itself on creating a safe, welcoming, and enjoyable atmosphere for its residents, guests, families, and employees. The community emphasizes a strong team-oriented culture and values professionalism, friendliness, and dedication in every aspect of its operations. At Village at the Triangle, employee well-being and resident satisfaction are prioritized, and the company is committed to maintaining a high standard of service and safety. The community offers various benefits to its employees, underscoring its investment in their growth and... Show More
Job Requirements
- High school diploma or GED required
- Prior customer service, front desk, and telephone experience preferred
- Valid Texas Driver's License required
- Excellent communication and customer service skills
- Strong problem-solving skills
- Good judgment and attention to detail
- Proficient in PC skills including Microsoft Office, Word, and some Excel
- Understanding of HIPAA requirements
Job Qualifications
- High school diploma or GED
- Prior customer service, front desk, and telephone experience preferred
- Excellent communication and customer service skills
- Strong problem-solving skills
- Good judgment and attention to detail
- Proficient in PC skills including Microsoft Office, Word, and some Excel
- Understanding of HIPAA requirements
- Valid Texas Driver's License
Job Duties
- Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
- Monitor all incoming public traffic and assist with inquiries
- Maintain the cleanliness and orderliness of common areas and all public spaces
- Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
- Provide key support to the sales and marketing team by managing inquiries effectively
- Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
- Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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