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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.46 - $24.73
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
403-b retirement plan
Paid parental leave
Career Development
Whole person well-being resources
Mental Health Resources
pet benefits
Job Description
AdventHealth is a renowned healthcare organization dedicated to providing exceptional patient care and extending the healing ministry of Christ. With a strong commitment to whole-person care, AdventHealth focuses on uplifting each individual in body, mind, and spirit. As a faith-based health system, it operates numerous hospitals and healthcare facilities across the United States, offering compassionate care and a supportive environment for patients and employees alike. Known for its community-centric approach, AdventHealth fosters professional growth and personal development among its team members, nurturing a work culture that values diversity, inclusivity, and shared purpose. By joining AdventHealth, employees become part of a... Show More
Job Requirements
- High school graduate or equivalent
- 3 plus years of customer service experience
- computer experience
- relevant experience preferably in hospital or hospitality industry
Job Qualifications
- High school graduate or equivalent
- 3 plus years of customer service experience
- computer experience
- relevant experience preferably in hospital or hospitality industry
- demonstrated ability to communicate effectively in English
- proficiency in word processing and typing
- strong customer service skills
- excellent judgment and ability to stay calm in difficult situations
- ability to operate office equipment
- ability to establish and maintain effective working relationships
Job Duties
- Answer telephone
- respond to patient questions and concerns
- handle various job tasks simultaneously
- demonstrate age-specific communication skills
- communicate with patients or guarantors for demographic and insurance information
- handle release of information requests
- verify insurance eligibility
- determine accurate up-front collection amount
- prepare and file medical records
- participate in departmental performance improvement initiatives
- perform other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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