Front Desk Concierge Primary Care+ Ocoee

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.46 - $24.73
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
403-b retirement plan
Paid parental leave
Career Development
Whole person well-being resources
Mental Health Resources
pet benefits

Job Description

AdventHealth is a leading healthcare organization dedicated to providing high-quality medical care while embracing the holistic well-being of each individual. Founded on values that emphasize the wholeness of body, mind, and spirit, AdventHealth extends the healing ministry of Christ by delivering compassionate and comprehensive healthcare services to diverse communities. Known for creating an inclusive and supportive environment, the organization invests deeply in its employees, recognizing the unique experiences and skills they bring to the team. The community-oriented culture fosters opportunities for professional growth, spiritual development, and teamwork, helping associates to thrive personally and professionally.

Joining AdventHealth means becoming a ... Show More

Job Requirements

  • high school grad or equivalent
  • three plus years customer service experience
  • computer experience
  • relevant experience preferably in hospital or hospitality industry

Job Qualifications

  • high school grad or equivalent
  • three plus years customer service experience
  • computer experience
  • relevant experience preferably in hospital or hospitality industry
  • strong customer service skills
  • ability to establish and maintain effective working relationships with diverse populations

Job Duties

  • answers telephone
  • respond to patient questions and concerns to ensure prompt and accurate resolution
  • handle various job tasks simultaneously
  • demonstrate age-specific communication skills
  • communicate with patient or guarantor to obtain demographic, employment, insurance, and current medical condition information
  • handle release of information requests
  • verify insurance eligibility and determine accurate up-front collection amount
  • prepare, process, and file medical records
  • participate in departmental performance improvement initiatives
  • perform other duties as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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