Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.45 - $24.73
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Benefits from day one
Paid Days Off from Day One
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
Job Description
AdventHealth Centra Care is part of AdventHealth Primary Care, a leading healthcare organization committed to delivering compassionate, high-quality medical services to communities in Osceola and Lake County areas. AdventHealth operates with a mission to extend the healing ministry of Christ, emphasizing whole-person care by nurturing body, mind, and spirit. The organization provides a supportive work environment that values diversity, inclusion, and professional growth, making it a preferred employer for healthcare professionals seeking meaningful careers. AdventHealth offers a comprehensive benefits package from day one, including paid days off, career development opportunities, whole person wellbeing resources, and mental health support, reflecting its... Show More
Job Requirements
- High school diploma or equivalency
- availability to work a rotating schedule including weekdays and weekends
- strong communication skills
- ability to handle multiple job tasks simultaneously
- experience in a customer service role preferred
- familiarity with healthcare registration processes advantageous
Job Qualifications
- High school diploma or equivalency
- demonstrated customer service skills
- effective communication abilities
- ability to manage multiple tasks simultaneously
- knowledge of patient registration and scheduling processes
- understanding of confidentiality and release of information protocols
- commitment to core values of integrity, compassion, and teamwork
Job Duties
- Demonstrates through behavior AdventHealths core values of integrity, compassion, balance, excellence, stewardship, and teamwork
- drives customer service initiatives by creating and owning the patient experience
- answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously
- demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data
- communicates with the patient or their guarantor to obtain demographic, employment, insurance and current medical condition information in order to perform accurate registration
- handles release of information requests for patients, referring offices, other medical facilities, attorneys and insurance companies
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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