AdventHealth Medical Group logo

Front Desk Concierge Primary Care+

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.46 - $24.73
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
403-b retirement plan
Paid parental leave
Career Development
Whole person well-being resources
Mental Health Resources
pet benefits

Job Description

AdventHealth is a leading healthcare organization dedicated to extending the healing ministry of Christ by providing compassionate, patient-centered care that addresses the whole person - body, mind, and spirit. With a strong commitment to community and excellence, AdventHealth fosters an environment where healthcare professionals can thrive both professionally and spiritually. Known for its comprehensive services and a supportive work environment, AdventHealth emphasizes teamwork and values the unique contributions each employee brings to its purpose-driven mission.

This particular opportunity is for a full-time role based in Oviedo, Florida at 20 Alexandria Blvd. The position requires a dedicated individual willing to ... Show More

Job Requirements

  • High school graduate or equivalent
  • availability to work full-time including weekdays 8am-8pm and weekends 8am-5pm
  • strong communication skills
  • ability to use telephone systems efficiently
  • experience handling confidential information
  • basic understanding of healthcare administrative tasks
  • ability to manage multiple responsibilities simultaneously
  • compliance with healthcare privacy and security standards

Job Qualifications

  • High school graduate or equivalent
  • excellent communication skills
  • ability to manage multiple tasks simultaneously
  • experience with patient registration processes
  • knowledge of insurance verification
  • understanding of medical record handling
  • ability to work flexible shifts including weekends
  • commitment to patient-centered care

Job Duties

  • Answers telephone, responds to patient questions and concerns to ensure prompt and accurate resolution
  • handles various job tasks simultaneously
  • demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data
  • communicates with the patient or guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration
  • handles release of information requests for patients, referring offices, other medical facilities, attorneys, and insurance companies
  • verifies insurance eligibility and determines accurate up-front collection amount
  • prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel
  • participates in departmental performance improvement initiatives
  • other duties as assigned

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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