Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $20.00
Work Schedule
Flexible
Benefits
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
uniforms
Job Description
Discovery Management Group is a distinguished component of the Discovery Senior Living family, which stands tall as one of the top two senior living operators in the United States. Renowned for its commitment to excellence, innovation, and personalized lifestyles, Discovery Management Group manages and enhances senior living communities across the country. Their portfolio serves over 6500 residents nationwide, emphasizing superior operational standards and customized living experiences to meet the unique needs of senior residents. This prominence in the senior living industry ensures a stable, rewarding work environment with a focus on progressive care and community-centered services.
The company offers mu... Show More
The company offers mu... Show More
Job Requirements
- High school diploma or equivalent
- One to three years customer service experience
- Strong communication and interpersonal skills
- Ability to manage multiple tasks efficiently
- Proficiency in telephone systems and basic administrative functions
- Customer-oriented attitude
- Ability to maintain a neat and organized workspace
- Willingness to adhere to company policies and procedures
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- Answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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