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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $19.00 - $21.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
flexible scheduling
Job Description
Access Management is a leading community services company committed to providing exceptional customer experiences and maintaining secure, well-managed residential communities. With a strong emphasis on professionalism, safety, and resident satisfaction, Access Management supports property owners and residents by ensuring operations run smoothly and efficiently within residential communities. The company fosters a dynamic working environment that encourages employee growth and excellence in service delivery. As a reputable community services provider, Access Management prioritizes effective communication, responsiveness, and personalized service to create a welcoming and secure atmosphere for residents and their guests.\n\nThe Front Desk Concierge role at Access Management is crucial for... Show More
Job Requirements
- High school diploma or equivalent
- ability to lift 30lbs
- ability to stand or sit for long periods
- effective communication skills
- ability to work extended hours and weekends
- strong customer service orientation
- ability to handle and manage packages and documents
Job Qualifications
- Outstanding customer service skills
- effective written and verbal communication skills
- strong interpersonal skills
- ability to manage multiple tasks efficiently
- previous experience in customer service or community management preferred
- proficiency with basic office software and security systems beneficial
- high school diploma or equivalent
Job Duties
- Greets residents and guests upon entry and responds to requests, questions and any other needs appropriately and professionally
- answers the telephone promptly and attends to callers' requests appropriately and professionally
- keeps track of activity logs and incident reports for the Community Association Manager to review
- demonstrates excellent customer service, communication and time management skills
- greets and directs residents, guests and invitees
- monitors Emergency Response System
- monitors and controls Electronic Security Control Systems, if applicable
- monitors and controls access to the building
- maintains daily logs, records and forms
- logs in all packages and tracks them through to pick up by the recipient
- resolves and follows-up on all complaints/issues notifying the Community Association Manager as necessary
- ensures all safety precautions are followed while performing duties
- may assist with resident notifications or special events
- other responsibilities as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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