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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $17.25
Work Schedule
Weekend Shifts
Split Shifts
Benefits
Health Insurance
Paid Time Off
flexible schedule
Employee Discounts
Professional development opportunities
Retirement Plan
Job Description
Novellus Living LLC is a distinguished company dedicated to providing affordable and high-quality senior living options, with a strong emphasis on transparency, ease of process, and superior care. Recognizing the needs of the growing middle market of seniors requiring assisted living and memory care, Novellus Living has positioned itself as a leader in the senior care community by delivering award-winning services that ensure dignity and hope for seniors and their families. The company's mission is to make the best senior living attainable for all, focusing on enhancing the quality of life for residents through compassionate and professional support. Novellus Living... Show More
Job Requirements
- Excellent verbal and written communication skills
- Aptitude in resolving issues with a customer-focused orientation
- Proficient in Microsoft Office Suite or related software
- Excellent problem-solving and critical thinking skills
- Must have a positive attitude with the ability to remain flexible and patient
- Excellent organizational and multitasking skills
- Excellent administrative skills
- At least two years' experience in a hospitality setting or prior senior living community
- A high school diploma or a degree in a relevant field
- Must be able to lift up to 15 pounds at times
- Ability to sit for prolonged periods at a desk and work on a computer
Job Qualifications
- Excellent verbal and written communication skills
- Aptitude in resolving issues with a customer-focused orientation
- Proficient in Microsoft Office Suite or related software
- Excellent problem-solving and critical thinking skills
- Must have a positive attitude with the ability to remain flexible and patient
- Excellent organizational and multitasking skills
- Excellent administrative skills
- At least two years' experience in a hospitality setting or prior senior living community
- A high school diploma or a degree in a relevant field
Job Duties
- Provides an excellent first impression to residents and guests, always projecting a welcoming and professional image
- Act as the point of reference for residents and families who need assistance or non-confidential information
- Understand residents and families' needs and provide them with personalized solutions
- Acquire extensive knowledge of the premises, nearby venues and businesses to make the most suitable recommendations for our residents and families
- Arrange events, excursions, transportation, etc. upon request from residents and families
- Answer the phone and make reservations, take and redirect calls, distribute messages and mail
- Provides a variety of business services such as shipping packages and assisting with printing needs
- Receives, stores, and/or delivers mail and luggage
- Acquires daily care items such as toiletries, for guests and patrons
- Assists with planning and scheduling special events, parties, or meetings
- Arranges for interpreters or translators when needed
- Develops and maintains service relationships to fulfill the needs of vendors, residents, guests, and employees
- Performs other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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