Novellus Living LLC

Front Desk / Concierge- Clairemont (PT)

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
work schedule flexibility
Training and Development
Employee assistance program

Job Description

Novellus Living LLC is a premier provider of affordable and high-quality senior living solutions, committed to serving the growing middle market of seniors requiring assisted living and memory care. With a focus on transparency, ease of process, and superior care, Novellus Living aims to deliver an unmatched experience that balances dignity, hope, and practical support for seniors and their families. As a company, Novellus Living stands out for its award-winning services designed to make top-tier senior living accessible for all, redefining the standards of senior living communities with a dedication to excellence and affordability. By joining Novellus Living, employees become... Show More

Job Requirements

  • At least two years' experience in a hospitality setting or prior senior living community
  • a high school diploma or a degree in a relevant field
  • excellent verbal and written communication skills
  • aptitude in resolving issues with a customer-focused orientation
  • proficient in Microsoft Office Suite or related software
  • excellent problem-solving and critical thinking skills
  • must have a positive attitude with the ability to remain flexible and patient
  • excellent organizational and multitasking skills
  • excellent administrative skills

Job Qualifications

  • Excellent verbal and written communication skills
  • aptitude in resolving issues with a customer-focused orientation
  • proficient in Microsoft Office Suite or related software
  • excellent problem-solving and critical thinking skills
  • must have a positive attitude with the ability to remain flexible and patient
  • excellent organizational and multitasking skills
  • excellent administrative skills
  • at least two years' experience in a hospitality setting or prior senior living community
  • a high school diploma or a degree in a relevant field

Job Duties

  • Provides an excellent first impression to residents and guests, always projecting a welcoming and professional image
  • act as the point of reference for residents and families who need assistance or non-confidential information
  • understand residents and families' needs and provide them with personalized solutions
  • acquire extensive knowledge of the premises, nearby venues and businesses to make the most suitable recommendations for our residents and families
  • arrange events, excursions, transportation, etc. upon request from residents and families
  • answer the phone and make reservations, take and redirect calls, distribute messages and mail
  • provides a variety of business services such as shipping packages and assisting with printing needs
  • receives, stores, and/or delivers mail and luggage
  • acquires daily care items such as toiletries, for guests and patrons
  • assists with planning and scheduling special events, parties, or meetings
  • arranges for interpreters or translators when needed
  • develops and maintains service relationships to fulfill the needs of vendors, residents, guests, and employees
  • performs other related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.