Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
work schedule flexibility
Training and Development
Employee assistance program
Job Description
Novellus Living LLC is a premier provider of affordable and high-quality senior living solutions, committed to serving the growing middle market of seniors requiring assisted living and memory care. With a focus on transparency, ease of process, and superior care, Novellus Living aims to deliver an unmatched experience that balances dignity, hope, and practical support for seniors and their families. As a company, Novellus Living stands out for its award-winning services designed to make top-tier senior living accessible for all, redefining the standards of senior living communities with a dedication to excellence and affordability. By joining Novellus Living, employees become... Show More
Job Requirements
- At least two years' experience in a hospitality setting or prior senior living community
- a high school diploma or a degree in a relevant field
- excellent verbal and written communication skills
- aptitude in resolving issues with a customer-focused orientation
- proficient in Microsoft Office Suite or related software
- excellent problem-solving and critical thinking skills
- must have a positive attitude with the ability to remain flexible and patient
- excellent organizational and multitasking skills
- excellent administrative skills
Job Qualifications
- Excellent verbal and written communication skills
- aptitude in resolving issues with a customer-focused orientation
- proficient in Microsoft Office Suite or related software
- excellent problem-solving and critical thinking skills
- must have a positive attitude with the ability to remain flexible and patient
- excellent organizational and multitasking skills
- excellent administrative skills
- at least two years' experience in a hospitality setting or prior senior living community
- a high school diploma or a degree in a relevant field
Job Duties
- Provides an excellent first impression to residents and guests, always projecting a welcoming and professional image
- act as the point of reference for residents and families who need assistance or non-confidential information
- understand residents and families' needs and provide them with personalized solutions
- acquire extensive knowledge of the premises, nearby venues and businesses to make the most suitable recommendations for our residents and families
- arrange events, excursions, transportation, etc. upon request from residents and families
- answer the phone and make reservations, take and redirect calls, distribute messages and mail
- provides a variety of business services such as shipping packages and assisting with printing needs
- receives, stores, and/or delivers mail and luggage
- acquires daily care items such as toiletries, for guests and patrons
- assists with planning and scheduling special events, parties, or meetings
- arranges for interpreters or translators when needed
- develops and maintains service relationships to fulfill the needs of vendors, residents, guests, and employees
- performs other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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