The Grove at Trelago logo

The Grove at Trelago

Front Desk Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.50 - $18.75
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible Schedule

Job Description

The hiring establishment is a residential community or facility dedicated to providing exceptional service and care to its residents. This type of company prioritizes a welcoming and organized environment where residents, visitors, and employees feel valued and supported. The company fosters a professional yet warm atmosphere that ensures smooth communication and effective management of daily operations within the community. This environment helps promote resident satisfaction and enhances the overall quality of living within the facility.

This position is a part-time role with shifts covering 3pm-8pm and 8am-3pm, including holidays and weekends. The role is essential in maintaining the front des... Show More

Job Requirements

  • High school diploma or equivalent
  • ability to work part-time shifts including holidays and weekends
  • excellent verbal communication skills
  • basic computer literacy
  • ability to handle multiple phone lines
  • strong customer service orientation
  • attention to detail
  • ability to maintain confidentiality
  • ability to organize and prioritize tasks

Job Qualifications

  • High school diploma or equivalent
  • previous experience in reception or customer service preferred
  • excellent communication and interpersonal skills
  • ability to manage multiple tasks
  • proficient in basic computer applications
  • strong organizational abilities
  • reliable and punctual
  • ability to work independently and as part of a team
  • friendly and professional demeanor

Job Duties

  • Carries out telephone answering and reception duties as required
  • takes complete messages with pertinent information and communicates messages to the intended recipient
  • greets residents and visitors
  • answers inquiries and gives directions
  • collates brochures for the marketing department
  • prepares meal tickets for team members and family members
  • tallies meal count sheets for the dining staff
  • updates the resident phone list and email list
  • manages appointments for residents and family members
  • maintains and keeps desk and entry area neat and organized
  • organizes and distributes mail to residents, executive director, and department heads
  • maintains adherence to all company personnel policies and established operating policies and procedures
  • performs other duties as assigned

Job Qualifications

Experience

No experience required

Job Location

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