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Access Management

Front Desk Concierge

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $22.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Matching 401k
Life insurance
Professional Development
short term disability
long term disability
Accidental Death and Dismemberment
Hospitalization plan

Job Description

Access Management is a reputable property management company that stands out as an employer of choice primarily due to its commitment to fostering a positive and supportive work environment. The company values the well-being of its employees, offering a comprehensive benefits package designed to support various aspects of personal and professional life. Access Management emphasizes professional development, ethical conduct, and high standards of service, reflecting its mission to provide exemplary service to its communities. This dedication creates a workplace culture that encourages employee growth, satisfaction, and work-life balance, making it an attractive employer for those seeking stability and career advancement... Show More

Job Requirements

  • Must be able to lift 30lbs
  • must be able to stand or sit for long periods
  • must be able to stand regularly to greet residents
  • must be able to handle, finger, grasp and lift objects and packages
  • must be able to reach with hands and arms
  • ability to communicate, receive and exchange ideas by spoken and written word
  • ability to navigate property building quickly and easily
  • high school diploma or equivalent
  • ability to work extended hours and weekends

Job Qualifications

  • High school diploma or equivalent
  • outstanding customer service, communication and interpersonal skills
  • effective written and verbal communication skills
  • ability to work extended hours and weekends
  • experience in customer service or property management preferred

Job Duties

  • Greets residents and guests upon entry and responds to requests, questions and any other needs appropriately and professionally
  • answers the telephone promptly and attends to callers' requests appropriately and professionally
  • keeps track of activity logs and incident reports for the Community Association Manager to review
  • demonstrates excellent customer service, communication and time management skills
  • greets and directs residents, guests and invitees
  • monitors Emergency Response System
  • monitors and controls Electronic Security Control Systems, if applicable
  • monitors and controls access to the building
  • maintains daily logs, records and forms
  • logs in all packages and tracks them through to pick up by the recipient
  • resolves and follows-up on all complaints/issues notifying the Community Association Manager as necessary
  • ensures all safety precautions are followed while performing duties
  • assists with resident notifications or special events
  • performs other responsibilities as assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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