Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Matching 401k
Life insurance
Professional development opportunity
short term disability
long term disability
Accidental death and dismemberment plan
Hospitalization plan
Job Description
Access Management is a distinguished property management company committed to providing exceptional service to residential communities across the country. Known for its dedication to fostering positive living environments and maintaining high standards of professionalism, Access Management prides itself on creating a supportive workplace culture for its employees. The company's dynamic team is driven by values of integrity, efficiency, and respectful communication, aiming to enhance the living experience for residents while upholding the operational success of the properties they manage. With a comprehensive benefits package and opportunities for professional development, Access Management is recognized as an employer of choice within the... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to work extended hours and weekends
- Ability to handle physical demands such as lifting 30 lbs and standing for long periods
- Strong communication skills
- Ability to manage multiple tasks efficiently
- Familiarity with security or emergency response systems a plus
Job Qualifications
- Outstanding customer service skills
- Effective written and verbal communication skills
- Interpersonal skills to interact professionally with residents and guests
- Ability to work extended hours and weekends
- Time management skills
- Ability to follow safety protocols
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
Job Duties
- Greets residents and guests upon entry and responds to requests, questions and any other needs appropriately and professionally
- Answers the telephone promptly and attends to callers' requests appropriately and professionally
- Keeps track of activity logs and incident reports for the Community Association Manager to review
- Demonstrates excellent customer service, communication and time management skills
- Greets and directs residents, guests and invitees
- Monitors Emergency Response System
- Monitors and controls Electronic Security Control Systems, if applicable
- Monitors and controls access to the building
- Maintains daily logs, records and forms
- Logs in all packages and tracks them through to pick up by the recipient
- Resolves and follows-up on all complaints/issues notifying the Community Association Manager as necessary
- Ensures all safety precautions are followed while performing duties
- Assists with resident notifications or special events
- Other responsibilities as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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