The Grove at Trelago logo

The Grove at Trelago

Front Desk Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $14.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Flexible Schedule
Paid Time Off
Employee Discounts
supportive work environment
Training and development opportunities

Job Description

This job opening is with a residential care community focused on providing a safe, welcoming environment for its residents and visitors. The company operates a well-structured community dedicated to the well-being of its residents by ensuring smooth communication and organized guest services. The establishment prides itself on delivering high-quality care while maintaining an efficient and friendly atmosphere among employees, residents, and visitors. The hiring company seeks to expand its team by adding a Part Time Receptionist who will play a crucial role in the daily operations of the community. The position offers shifts from 3pm to 8pm and 8am to... Show More

Job Requirements

  • High school diploma or equivalent
  • ability to work part-time shifts including holidays and weekends
  • effective communication skills
  • basic computer skills
  • ability to maintain confidentiality
  • reliable and punctual
  • customer service orientation

Job Qualifications

  • High school diploma or equivalent
  • previous experience in a receptionist or customer service role preferred
  • excellent communication and interpersonal skills
  • ability to handle multiple tasks efficiently
  • basic computer proficiency
  • strong organizational skills
  • friendly and professional demeanor

Job Duties

  • Carries out telephone answering and reception duties as required
  • takes complete messages with pertinent information and communicates messages to the intended recipient
  • greets residents and visitors
  • answers inquiries and gives directions
  • collates brochures for the marketing department
  • prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
  • updates the Resident Phone List and Email List, as well as Guest and Sign-In Logs as necessary
  • manages appointments for residents and family members such as hairdresser, transportation, etc
  • maintains and keeps desk and entry area neat and organized
  • organizes and distributes mail to residents, Executive Director and Department Heads
  • maintains adherence to all company personnel policies and established operating policies and procedures
  • other duties as assigned

Job Qualifications

Experience

No experience required

Job Location