Miramont Country Club

Front Desk Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.50 - $1.00
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Benefits

401(k)
401(k) matching
Referral program
weekly pay
Free Employee Meal
Free beverages
Consistent part-time hours

Job Description

Miramont Country Club is a distinguished and prestigious facility that has earned national recognition, recently ranked as the eleventh-best clubhouse in the United States by a leading industry magazine. Known for its elegant atmosphere and exceptional member services, the club offers a superior experience defined by high-quality amenities, impeccable service, and a family-oriented environment. As a part-time employer, Miramont Country Club provides a workplace that balances professional growth with a supportive atmosphere conducive to personal and career development. With an hourly wage starting from $11.50, the club emphasizes consistency in scheduling and values employees' contributions through weekly pay and meaningful... Show More

Job Requirements

  • Must be able to stand, walk, bend, and use hands to finger, handle or feel
  • must be able to reach with hands and arms, talk and hear
  • must be able to occasionally lift and/or move up to 30 pounds
  • must be able to sit for prolonged periods of time
  • must be able to moderate noise levels in the work environment
  • must be able to handle hot and cold interior and outdoor conditions
  • specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
  • must be able to stoop or kneel to access files
  • must be able to see the computer screen, paperwork, etc.

Job Qualifications

  • Good attitude and highly motivated self-starter
  • high School diploma or equivalent
  • college education preferred
  • hotel, private club, concierge or receptionist experience preferred
  • proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook)
  • extremely strong communication skills using spoken and written words in a professional manner to members, guests and staff
  • proficient with English grammar and possesses skills in news-style writing, feature writing, copywriting, proofreading and editing
  • must be able to handle stress in a healthy and professional manner
  • must be able to complete tasks in an accurate and timely manner
  • has the ability to learn new technologies as necessary
  • knowledge of and ability to perform required role during emergency situations
  • ability to keep information confidential and operate with honesty and integrity

Job Duties

  • Greet all members and guests as they enter and exit the club
  • fulfill members' requests such as placing phone calls and holding letters or packages
  • resolve member and guest problems quickly, efficiently and courteously
  • monitor incoming and outgoing traffic in the club and report suspicious activity to management
  • manage the club’s telephone and voicemail systems
  • answer direct incoming telephone calls and convey messages as needed
  • provide concierge-type services to guests
  • accept dining room reservations
  • handle hotel and room reservations, cancellations and no-shows
  • ensure guest rooms are ready for incoming guests
  • communicate and verify with Housekeeping accurate room status of check-ins/check-outs
  • sign in and out of club keys in the proper log book
  • provide wake-up calls to overnight guests as needed
  • ensure that all guest room charges are billed correctly and complete an accurate night audit
  • expedite member and guest check-ins and departures
  • maintain effective relationships and communication with all other departments
  • inform Housekeeping and Engineering departments as problems arise
  • perform general office work such as word processing, filing and operating copy and fax machines
  • greet job applicants filling out applications and supply them with proper forms
  • perform member-family relations responsibilities such as checking obituaries and preparing and sending thank-you letters, get-well cards, flowers and birthday greeting cards
  • attend meetings as assigned
  • assist with miscellaneous projects from other departments within the club such as statements, newsletters, marketing pieces, meeting materials, menus
  • register lost and found items
  • stamp, sort, and distribute mail
  • assist with magazine and newspaper receipt and distribution
  • perform other appropriate tasks assigned by the Lead Concierge, Clubhouse Manager and/or Management

Job Qualifications

Experience

No experience required

Job Location

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