Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Retirement Plan
Employee assistance program
Flexible Schedule
Professional development opportunities
Job Description
This position is with a senior living community or residential care facility that values excellence in guest relations and effective communication. The establishment focuses on providing a welcoming and supportive environment for residents, their families, and staff. It operates in a structured setting with a keen emphasis on hospitality, resident care, and operational support. The community prides itself on maintaining a friendly, organized atmosphere where residents feel valued and supported at all times. It is essential for this role to foster a positive first impression and ensure that all communications and interactions uphold the company’s high standards of service and... Show More
Job Requirements
- High school diploma or equivalent
- Ability to communicate effectively both verbally and in writing
- Prior experience in a reception or front desk role preferred
- Basic computer skills including familiarity with office software
- Ability to work flexible hours including weekends and holidays
- Strong customer service orientation
- Detail-oriented and organized
Job Qualifications
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and handle a fast-paced environment
- Proficiency in using office equipment and software
- Strong organizational and time management skills
- Friendly and professional demeanor
Job Duties
- Carry out telephone answering and reception duties as required
- Take complete messages with pertinent information and communicate messages to the intended recipient
- Greet residents and visitors
- answer inquiries and give directions
- Collate brochures for the marketing department
- Prepare meal tickets for team members and family members
- tally meal count sheets for the dining staff
- Update the resident phone list and email list
- maintain guest and sign-in logs as necessary
- Manage appointments for residents and family members such as hairdresser and transportation
- Maintain and keep desk and entry area neat and organized
- Organize and distribute mail to residents, executive director and department heads
- Maintain adherence to all company personnel policies and established operating policies and procedures
- Perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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