Front Desk Concierge

Austin, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Exact $16.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

401k

discounts

Holiday pay

Paid Time Off

Employee assistance program

Paycheck Advances

Healthcare options

Job Description

Village on the Park Onion Creek is a distinguished Independent Living and Assisted Living senior community located in Texas. Dedicated to providing exceptional care, comfort, and a vibrant lifestyle, this community focuses on supporting seniors by offering a safe, welcoming environment complemented by attentive and compassionate staff. Known for its commitment to enhancing the quality of life for its residents, Village on the Park Onion Creek combines comfortable living spaces with community engagement and personalized assistance. The establishment prides itself on fostering a friendly atmosphere where residents feel valued and supported every day.

We are currently seeking enthusiastic and professio... Show More

Job Requirements

High school diploma or GED required
Prior customer service, front desk, and telephone experience preferred
Valid Texas Driver's License required
Excellent communication and customer service skills
Strong problem-solving skills, good judgment, and attention to detail
Proficient in PC skills, including Microsoft Office, Word, and some Excel
Understanding of HIPAA requirements

Job Qualifications

High School diploma or GED
Prior customer service, front desk, and telephone experience preferred
Valid Texas Driver's License
Excellent communication and customer service skills
Strong problem-solving skills, good judgment, and attention to detail
Proficient in PC skills, including Microsoft Office, Word, and some Excel
Understanding of HIPAA requirements

Job Duties

Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
Monitor all incoming public traffic and assist with inquiries
Maintain the cleanliness and orderliness of common areas and all public spaces
Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
Provide key support to the sales and marketing team by managing inquiries effectively
Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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