The Aspenwood Company

Front Desk Concierge

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

401K with a 4% safe harbor match
Discounted pricing on purchases
Holiday Pay including a Floating Holiday
Generous PTO that rolls over year over year
Employee assistance program
Paycheck Advances
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option

Job Description

Village on the Park Denton is a premier Assisted Living with Memory Care senior community dedicated to providing exceptional care and creating a warm, welcoming environment for its residents. Our community takes pride in offering a supportive and secure atmosphere where seniors can live with dignity, comfort, and peace of mind. We believe that every interaction, every smile, and every service contributes to the overall experience of our residents and their families. Our team is committed to fostering a culture of respect, compassion, and excellence, ensuring that each resident feels valued and cared for. We are proud to offer an... Show More

Job Requirements

  • High school diploma or GED required
  • prior customer service, front desk, and telephone experience preferred
  • valid Texas driver's license required
  • excellent communication and customer service skills
  • strong problem-solving skills
  • good judgment
  • attention to detail
  • proficient in PC skills including Microsoft Office, Word, and some Excel
  • understanding of HIPAA requirements

Job Qualifications

  • High school diploma or GED
  • prior customer service experience
  • prior front desk experience
  • excellent communication skills
  • strong problem-solving skills
  • good judgment
  • attention to detail
  • proficient in PC skills including Microsoft Office, Word, and some Excel
  • understanding of HIPAA requirements

Job Duties

  • Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
  • monitor all incoming public traffic and assist with inquiries
  • maintain the cleanliness and orderliness of common areas and all public spaces
  • respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
  • provide key support to the sales and marketing team by managing inquiries effectively
  • follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
  • operate the paging/telephone system, answer calls, determine their nature, and route them appropriately

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.