Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
401K with a 4% safe harbor match
Perks at work
Discounted pricing
Holiday pay
Floating holiday
generous PTO
Employee assistance program
Paycheck Advances
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option
Job Description
Village on the Park Denton is a respected senior living community specializing in assisted living with memory care services. Located in Denton, Texas, this community is dedicated to providing seniors with a supportive and compassionate environment that promotes dignity, independence, and comfort. The community prides itself on delivering personalized care tailored to each resident's individual needs, ensuring a high quality of life through comprehensive services and engaging activities. Its professional staff are committed to fostering a warm, safe, and engaging atmosphere where residents and their families feel welcomed and valued.
As a Concierge/Front Desk team member at Villag... Show More
As a Concierge/Front Desk team member at Villag... Show More
Job Requirements
- High school diploma or GED required
- Prior customer service, front desk, and telephone experience preferred
- Valid Texas Driver’s License required
- Excellent communication and customer service skills
- Strong problem-solving skills
- Good judgment and attention to detail
- Proficient in PC skills including Microsoft Office, Word, and some Excel
- Understanding of HIPAA requirements
Job Qualifications
- High school diploma or GED
- Prior customer service experience preferred
- Front desk or telephone experience preferred
- Valid Texas Driver’s License
- Excellent communication skills
- Strong problem-solving abilities
- Good judgment and attention to detail
- Proficient in Microsoft Office, Word, and Excel
- Understanding of HIPAA requirements
Job Duties
- Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
- Monitor all incoming public traffic and assist with inquiries
- Maintain the cleanliness and orderliness of common areas and all public spaces
- Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
- Provide key support to the sales and marketing team by managing inquiries effectively
- Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
- Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately
- Assist with maintenance orders, either on paper or through an electronic system
- Monitor emergency calls, doors, and fire alarms, responding according to established policies and procedures
- Assist with scheduling job applicant interviews for department heads
- Track incoming/outgoing residents and guests and perform daily resident check-ins per policy
- Be an active member of the community’s emergency response team
- Maintain a professional appearance and good personal hygiene in accordance with company policies
- Able to stand for long periods, work in various environments, lift up to 40 lbs, and occasionally climb stairs, lifts, or ladders
- Assist with special projects or tasks as assigned
- Detect and prevent suspicious behavior, vandalism, theft, and other criminal activities through effective surveillance and response
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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