Raintree Holdings

Front Desk Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.50
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Disability insurance
Employee assistance program

Job Description

The Aspenwood Company is a respected senior living provider dedicated to enhancing the lives of older adults through compassionate and personalized care. Operating in communities that offer Independent Living, Assisted Living, and Memory Care, Aspenwood aims to create a supportive and engaging environment for seniors while fostering a warm and welcoming atmosphere. The Village of Southampton location is a vibrant community designed to meet the diverse needs of its residents through a combination of thoughtful hospitality and expert care services. Aspenwood holds a commitment to quality care, resident satisfaction, and professional development for its employees, making it an excellent workplace... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in concierge, front desk, or customer service roles preferred
  • Patience and empathy for seniors
  • Ability to work the specified hours Monday to Friday from 3:00 p.m. to 11:00 p.m.
  • Availability to work weekends and holidays
  • Ability to handle behaviors associated with dementia and aging
  • Strong communication skills
  • Ability to maintain professionalism under pressure

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in concierge, front desk, or customer service roles preferred
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Patience and empathy for seniors and those with cognitive impairments
  • Basic understanding of security procedures
  • Availability to work weekdays, weekends, and holidays

Job Duties

  • Establish first impressions by providing a welcoming and friendly reception to residents, families, prospective residents, guests, and employees
  • Serve as a primary source of information and assistance regarding community services and events
  • Monitor and ensure security of the premises during assigned shifts
  • Respond promptly to resident and visitor inquiries and requests
  • Manage front desk operations including telephone communication, visitor check-in, and mail distribution
  • Maintain a professional, focused, and detail-oriented approach in all interactions
  • Provide support to staff and residents with sensitivity to the needs of individuals experiencing dementia or other aging-related behaviors

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.