Front Desk Concierge

Pasadena, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $18.00

Work Schedule

Rotating Shifts

Day Shifts

Weekend Shifts

Benefits

401k

Perks at work

Discounted pricing

Holiday pay

generous PTO

Employee assistance program

Paycheck Advances

Healthcare options

Financial Hardship Programs

Compassionate Leave

PTO Cashout Option

Job Description

The Village of Southampton is a distinguished senior living community that offers independent living, assisted living, and specialized memory care services within a welcoming and supportive environment. Dedicated to providing high-quality care and exceptional service, the community is designed to cater to the unique needs of its residents, ensuring comfort, safety, and dignity in every aspect of daily living. Established with a focus on compassionate care and resident satisfaction, this community promotes an engaging lifestyle alongside professional healthcare support, creating an ideal setting for seniors looking to maintain independence while receiving attentive assistance.

The role of Concierge/Front Desk/Security Ass... Show More

Job Requirements

High school diploma or GED required
Prior customer service, front desk, and telephone experience preferred
Valid Texas Driver's License required
Excellent communication and customer service skills
Strong problem-solving skills
Good judgment and attention to detail
Proficient in PC skills, including Microsoft Office, Word, and some Excel
Understanding of HIPAA requirements

Job Qualifications

High school diploma or GED
Prior customer service, front desk, and telephone experience preferred
Valid Texas Driver's License
Excellent communication and customer service skills
Strong problem-solving skills
Good judgment and attention to detail
Proficient in PC skills, including Microsoft Office, Word, and some Excel
Understanding of HIPAA requirements

Job Duties

Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
Monitor all incoming public traffic and assist with inquiries
Maintain the cleanliness and orderliness of common areas and all public spaces
Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
Provide key support to the sales and marketing team by managing inquiries effectively
Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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