The Aspenwood Company

Front Desk Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $22.00
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Work Schedule

Weekend Shifts
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Benefits

401K with a 4% safe harbor match
Perks at Work - Discounted pricing on purchases
Holiday Pay including a Floating Holiday
Generous PTO that rolls over year over year
Employee assistance program
Paycheck Advances
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option

Job Description

The Crestmoor at Green Hills is a prestigious luxury senior living community offering both Independent Living and Assisted Living with Memory Care services. Dedicated to providing an exceptional living experience, The Crestmoor combines upscale amenities with compassionate care to foster a warm, safe, and engaging environment for its residents. Located in a serene and accessible area, The Crestmoor prides itself on its commitment to quality service and resident satisfaction, ensuring every individual feels valued and respected. The community boasts beautifully maintained common areas and personalized care plans tailored to meet the unique needs of each resident, supported by a team... Show More

Job Requirements

  • High school diploma or GED
  • Prior customer service, front desk, and telephone experience preferred
  • Valid driver's license required
  • Excellent communication and customer service skills
  • Strong problem-solving skills
  • Good judgment and attention to detail
  • Proficient in PC skills, including Microsoft Office, Word, and some Excel
  • Understanding of HIPAA requirements

Job Qualifications

  • High school diploma or GED
  • Prior customer service, front desk, and telephone experience preferred
  • Excellent communication and customer service skills
  • Strong problem-solving skills
  • Good judgment and attention to detail
  • Proficient in PC skills, including Microsoft Office, Word, and some Excel
  • Understanding of HIPAA requirements

Job Duties

  • Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
  • Monitor all incoming public traffic and assist with inquiries
  • Maintain cleanliness and orderliness of common areas and all public spaces
  • Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
  • Provide key support to the sales and marketing team by managing inquiries effectively
  • Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
  • Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.