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Access Management

Front Desk Concierge

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
matching 401k plan
Life insurance
Professional Development
short term disability
long term disability
Accidental Death and Dismemberment
Hospitalization plan

Job Description

Access Management is a reputable property management company dedicated to providing unparalleled service and fostering strong community connections within the residential properties they manage. Known for their commitment to excellence and professionalism, Access Management has established itself as an employer of choice by creating a supportive work environment that prioritizes employee well-being and development. The company offers a comprehensive benefits package that underscores its commitment to the health, financial security, and professional growth of its employees. This includes medical, dental, and vision insurance with a portion of premiums covered for all full-time employees, a generous paid time off policy, a... Show More

Job Requirements

  • High school diploma or equivalent
  • previous customer service experience preferred
  • ability to work extended hours and weekends
  • ability to lift up to 30 pounds
  • ability to stand or sit for extended periods
  • ability to follow safety protocols
  • strong communication skills

Job Qualifications

  • Outstanding customer service skills
  • effective written and verbal communication skills
  • strong interpersonal skills
  • ability to work extended hours and weekends

Job Duties

  • Greets residents and guests upon entry and responds to requests, questions and any other needs appropriately and professionally
  • documents issues or transactions as needed
  • answer the telephone promptly and attend to callers' requests appropriately and professionally
  • keeps track of activity logs and incident reports for the Community Association Manager to review
  • demonstrates excellent customer service, communication and time management skills
  • greets and directs residents, guests and invitees
  • monitors emergency response system
  • monitors and controls electronic security control systems, if applicable
  • monitors and controls key card distribution
  • resolves and follows-up on all complaints/issues notifying the Community Association Manager as necessary
  • ensures all safety precautions are followed while performing duties
  • may assist with resident notifications or special events
  • other responsibilities as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.