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Access Management

Front Desk Concierge

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
matching 401k plan
Life insurance
Professional Development

Job Description

Access Management is a respected leader in property and community management known for its commitment to fostering positive workplace environments and prioritizing employee well-being. As a company dedicated to excellence in the management of residential communities, Access Management has established a reputation for professionalism, integrity, and outstanding customer service. With a strong focus on employee growth and satisfaction, the organization strives to create a supportive and engaging workplace culture where every team member feels valued and empowered to succeed. This dedication to quality extends not only to the residents and communities they serve but also to the people who make... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to lift 30lbs
  • Must be able to stand and sit for long periods
  • Ability to handle, finger, grasp and lift objects and packages
  • Ability to communicate clearly both verbally and in writing
  • Willingness to work extended hours and weekends
  • Ability to navigate property buildings quickly and efficiently

Job Qualifications

  • Outstanding customer service and interpersonal skills
  • Effective written and verbal communication skills
  • Ability to work extended hours and weekends
  • Strong organizational and time management skills
  • Familiarity with security and emergency response systems is a plus
  • Previous experience in customer service or community management is preferred

Job Duties

  • Greets residents and guests upon entry and responds to requests, questions and any other needs appropriately and professionally
  • Answer the telephone promptly and attend to callers' requests appropriately and professionally
  • Keeps track of activity logs and incident reports for the Community Association Manager to review
  • Demonstrates excellent customer service, communication and time management skills
  • Greets and directs residents, guests and invitees
  • Monitors Emergency Response System
  • Monitors and controls Electronic Security Control Systems, if applicable
  • Monitors and controls access to the building
  • Maintains daily logs, records and forms
  • Logging in of all packages and tracks them through to pick up by the recipient
  • Resolves and follows-up on all complaints/issues notifying the Community Association Manager as necessary
  • Ensures all safety precautions are followed while performing duties
  • May assist with resident notifications or special events
  • Other responsibilities as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.