Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Matching 401k
Life insurance
Professional Development
short term disability
long term disability
Accidental death and dismemberment plan
Hospitalization plan
Job Description
Access Management is a leading property management company dedicated to providing exceptional management services for residential communities. With a reputation built on integrity, professionalism, and a commitment to excellence, Access Management fosters an environment where both employees and residents thrive. The company focuses on creating safe, well-maintained, and welcoming communities, delivering unparalleled customer service and maintaining a supportive, inclusive workplace culture. Access Management prides itself on being an employer of choice due to its comprehensive benefits package, opportunities for professional growth, and a positive work environment that prioritizes employee well-being.
The Front Desk Concierge role at Access Management ... Show More
The Front Desk Concierge role at Access Management ... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or front desk roles preferred
- ability to lift 30 pounds
- ability to stand or sit for long periods
- ability to communicate effectively in English
- willingness to work weekends and extended hours
- ability to follow company policies and safety procedures
- willingness to perform a range of duties as assigned
Job Qualifications
- Outstanding customer service, communication and interpersonal skills
- effective written and verbal communication skills
- ability to work extended hours and weekends
- proficiency in handling multiple tasks efficiently
- experience in customer-facing roles preferred
- familiarity with security or emergency response systems a plus
- strong organizational skills
- attention to detail
- ability to remain calm under pressure
Job Duties
- Greets residents and guests upon entry and responds to requests, questions and any other needs appropriately and professionally
- documents issues or transactions as needed
- answer the telephone promptly and attend to callers’ requests appropriately and professionally
- keeps track of activity logs and incident reports for the Community Association Manager to review
- demonstrates excellent customer service, communication and time management skills
- greets and directs residents, guests and invitees
- monitors Emergency Response System
- monitors and controls Electronic Security Control Systems, if applicable
- monitors and controls access to the building
- maintains daily logs, records and forms
- logging in of all packages and tracks them through to pick up by the recipient
- resolves and follows-up on all complaints/issues notifying the Community Association Manager as necessary
- ensures all safety precautions are followed while performing duties
- may assist with resident notifications or special events
- other responsibilities as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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