Front Desk Concierge

Houston, TX, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Exact $18.00

Work Schedule

Rotating Shifts

Day Shifts

Weekend Shifts

Benefits

401K with a 4% safe harbor match

Perks at Work - Discounted pricing on purchases

Holiday Pay including a Floating Holiday

Generous PTO that rolls over year over year

Employee assistance program

Paycheck Advances

Healthcare options

Financial Hardship Programs

Compassionate Leave

PTO Cashout Option

Job Description

The Village of Southampton is an esteemed senior living community offering independent living, assisted living, and memory care services. Located in a peaceful and supportive environment, this community is dedicated to providing residents with excellent healthcare and personalized support to enhance their quality of life. The Village of Southampton has built a reputation over the years for its compassionate approach and commitment to fostering a safe and welcoming atmosphere for both residents and their families. The staff here take pride in delivering professional, respectful, and friendly care tailored to meet the unique needs of each individual.

We are curr... Show More

Job Requirements

High school diploma or GED required
Prior customer service, front desk, and telephone experience preferred
Valid Texas driver’s license required
Excellent communication and customer service skills
Strong problem-solving skills
Good judgment and attention to detail
Proficient in PC skills, including Microsoft Office, Word, and some Excel
Understanding of HIPAA requirements

Job Qualifications

High school diploma or GED
Prior customer service, front desk, and telephone experience preferred
Valid Texas driver’s license
Excellent communication and customer service skills
Strong problem-solving skills
Good judgment and attention to detail
Proficient in PC skills, including Microsoft Office, Word, and some Excel
Understanding of HIPAA requirements

Job Duties

Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
Monitor all incoming public traffic and assist with inquiries
Maintain the cleanliness and orderliness of common areas and all public spaces
Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
Provide key support to the sales and marketing team by managing inquiries effectively
Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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