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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
wellness programs
Professional development opportunities
flexible scheduling
Job Description
Redmint Urban Wellness Sanctuary is a premier wellness center dedicated to providing a holistic approach to health and relaxation for its clientele. Located in the heart of San Francisco, Redmint combines modern wellness techniques with traditional herbal remedies to offer a unique sanctuary experience. The facility boasts an inviting atmosphere with a focus on holistic health through massage therapies, fitness sessions, and an extensive herbal bar, making it a standout destination for wellness enthusiasts seeking rejuvenation and tranquility.
As an urban wellness sanctuary, Redmint prioritizes guest comfort and satisfaction by blending expert care with personalized service. The establishment's commitm... Show More
As an urban wellness sanctuary, Redmint prioritizes guest comfort and satisfaction by blending expert care with personalized service. The establishment's commitm... Show More
Job Requirements
- minimum of three years customer service experience
- spa, fitness or wellness experience preferred
- San Francisco resident preferred
- college degree preferred
Job Qualifications
- minimum of three years customer service experience
- spa, fitness or wellness experience preferred
- college degree preferred
- strong communication and interpersonal skills
- proficiency with booking software such as MindBody
- ability to maintain a clean and organized environment
- friendly and professional demeanor
Job Duties
- be on time for your shift
- properly open and close Redmint urban wellness sanctuary daily according to standard operating procedures
- accurately book, change and cancel appointments
- acknowledge and greet everyone who enters and leaves the facilities in a friendly, professional manner
- tour guests and provide detailed explanations of treatments, memberships, packages, services, facility features and hours of operation
- understand and maintain proficiency with MindBody booking system
- maintain a desk bank with correct change
- answer the phone within three rings and use the guest’s name twice throughout the phone conversation
- actively promote Redmint services and products, memberships, as well as programs, promotions and events
- dispense beverages from herbal bar as requested by guests while keeping area fully stocked and maintaining cleanliness standards
- handle guests’ questions and concerns professionally and courteously
- maintain a clean and fully stocked and well-organized work area that meets all food safety standards
- assist in all areas of wellness sanctuary operation as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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