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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Standard Hours
Benefits
401K with a 4% safe harbor match
Perks at Work - Discounted pricing on purchases
Holiday Pay including a Floating Holiday
Generous PTO that rolls over year over year
Employee assistance program
Paycheck Advances
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option
Job Description
Village on the Park Denton is an esteemed assisted living and memory care community dedicated to providing compassionate care and a supportive environment for seniors. Located in Denton, Texas, this community is recognized for its commitment to enhancing the quality of life for its residents through personalized services, respectful care, and a vibrant living environment. The staff at Village on the Park Denton are trained professionals who emphasize a person-centered approach, ensuring that each resident feels valued and comfortable within the community. This facility specializes in assisting seniors with memory-related conditions, offering specialized care tailored to meet unique needs and... Show More
Job Requirements
- High school diploma or GED required
- Prior customer service, front desk, and telephone experience preferred
- Valid Texas driver’s license required
- Excellent communication and customer service skills
- Strong problem-solving skills
- Good judgment and attention to detail
- Proficient in PC skills, including Microsoft Office, Word, and some Excel
- Understanding of HIPAA requirements
Job Qualifications
- High school diploma or GED
- Prior customer service, front desk, and telephone experience preferred
- Valid Texas driver’s license
- Excellent communication and customer service skills
- Strong problem-solving skills
- Good judgment and attention to detail
- Proficient in PC skills, including Microsoft Office, Word, and some Excel
- Understanding of HIPAA requirements
Job Duties
- Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
- Monitor all incoming public traffic and assist with inquiries
- Maintain the cleanliness and orderliness of common areas and all public spaces
- Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
- Provide key support to the sales and marketing team by managing inquiries effectively
- Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
- Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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