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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.75 - $19.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Job Description
Village on Southampton is a distinguished independent living and assisted living senior community that also offers memory care services. Located in Texas, this community is dedicated to providing a supportive and engaging environment for seniors, enabling them to live life to the fullest with dignity and respect. With a focus on compassionate care, comfort, and a sense of belonging, Village on Southampton balances professional healthcare with a vibrant lifestyle tailored to each resident's unique needs. The community features well-maintained facilities, comfortable living spaces, and a variety of social and recreational activities that promote wellness and social connection among residents. As... Show More
Job Requirements
- High school diploma or GED required
- Prior customer service, front desk, and telephone experience preferred
- Valid Texas Driver’s License required
- Excellent communication and customer service skills
- Strong problem-solving skills
- Good judgment and attention to detail
- Proficient in PC skills, including Microsoft Office, Word, and some Excel
- Understanding of HIPAA requirements
Job Qualifications
- High school diploma or GED
- Prior customer service, front desk, and telephone experience preferred
- Valid Texas Driver’s License
- Excellent communication and customer service skills
- Strong problem-solving skills
- Good judgment and attention to detail
- Proficient in PC skills, including Microsoft Office, Word, and some Excel
- Understanding of HIPAA requirements
Job Duties
- Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
- Monitor all incoming public traffic and assist with inquiries
- Maintain the cleanliness and orderliness of common areas and all public spaces
- Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
- Provide key support to the sales and marketing team by managing inquiries effectively
- Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
- Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately
- Assist with maintenance orders, either on paper or through an electronic system
- Monitor emergency calls, doors, and fire alarms, responding according to established policies and procedures
- Assist with scheduling job applicant interviews for department heads
- Track incoming/outgoing residents and guests and perform daily resident check-ins per policy
- Be an active member of the community’s emergency response team
- Maintain a professional appearance and good personal hygiene in accordance with company policies
- For long periods, work in various environments, lift up to 40 lbs, and occasionally climb stairs, lifts, or ladders
- Assist with special projects or tasks as assigned
- Detect and prevent suspicious behavior, vandalism, theft, and other criminal activities through effective surveillance and response
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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