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Front Desk Concierge
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $18.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
401K with a 4% safe harbor match
Perks at work
Holiday pay
generous PTO
Employee assistance program
Paycheck Advances
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option
Job Description
Village on the Park Stonebridge Ranch is a premier assisted living and memory care community dedicated to providing exceptional care and a warm, welcoming environment for seniors. Located in a serene setting, this senior community combines compassionate care with a commitment to enhancing the quality of life for its residents. The community is designed to support residents with various levels of memory care needs while fostering a vibrant, engaging atmosphere where residents feel valued and respected. With a professional team and state-of-the-art facilities, Village on the Park Stonebridge Ranch aims to create a safe, comfortable, and enriching living experience for... Show More
Job Requirements
- High school diploma or GED required
- prior customer service, front desk, and telephone experience preferred
- valid Texas driver’s license required
- excellent communication and customer service skills
- strong problem-solving skills, good judgment, and attention to detail
- proficient in PC skills including Microsoft Office, Word, and some Excel
- understanding of HIPAA requirements
Job Qualifications
- High school diploma or GED
- prior customer service, front desk, and telephone experience preferred
- excellent communication and customer service skills
- strong problem-solving skills, good judgment, and attention to detail
- proficient in PC skills including Microsoft Office, Word, and some Excel
- understanding of HIPAA requirements
Job Duties
- Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
- monitor all incoming public traffic and assist with inquiries
- maintain the cleanliness and orderliness of common areas and all public spaces
- respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
- provide key support to the sales and marketing team by managing inquiries effectively
- follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
- operate the paging/telephone system, answer calls, determine their nature, and route them appropriately
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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