Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.25 - $18.25
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Work Schedule

Weekend Shifts
Fixed Shifts
Night Shifts
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Benefits

401K with a 4% safe harbor match
Discounted pricing on purchases
Holiday pay
Generous Paid Time Off
Employee assistance program
Paycheck Advances
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option

Job Description

Village of Tanglewood is a renowned Independent Living senior community dedicated to providing a vibrant and supportive environment for its residents. Situated in a welcoming location, the Village of Tanglewood is committed to enhancing the quality of life for seniors by offering a range of services and amenities tailored to meet their unique needs. As a respected provider in the senior living industry, the community fosters a warm atmosphere where residents can enjoy independence while receiving the assistance and care they require. The Village of Tanglewood values professionalism, kindness, and dedication among its staff, continuously striving to create a safe... Show More

Job Requirements

  • High school diploma or GED required
  • prior customer service, front desk, and telephone experience preferred
  • valid Texas Driver's License required
  • excellent communication and customer service skills
  • strong problem-solving skills, good judgment, and attention to detail
  • proficient in PC skills, including Microsoft Office, Word, and some Excel
  • understanding of HIPAA requirements

Job Qualifications

  • High school diploma or GED
  • prior customer service, front desk, or telephone experience preferred
  • excellent communication and customer service skills
  • strong problem-solving skills
  • good judgment and attention to detail
  • proficient in PC skills including Microsoft Office, Word, and some Excel
  • understanding of HIPAA requirements

Job Duties

  • Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
  • monitor all incoming public traffic and assist with inquiries
  • maintain the cleanliness and orderliness of common areas and all public spaces
  • respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
  • provide key support to the sales and marketing team by managing inquiries effectively
  • follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
  • operate the paging/telephone system, answer calls, determine their nature, and route them appropriately

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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