Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.75
Work Schedule
Standard Hours
Weekend Shifts
Benefits
401K with a 4% safe harbor match
Perks at Work discounts
Holiday pay
Paid Time Off
Employee assistance program
Paycheck Advances
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option
Job Description
Village on the Park Denton is a distinguished assisted living community specializing in Memory Care services, dedicated to providing exceptional care and a supportive environment for seniors in Denton, Texas. The community is known for its warm, welcoming atmosphere that fosters dignity, respect, and comfort for residents and their families. Village on the Park offers a variety of residential options, personalized care plans, and a range of engaging activities designed to promote well-being and a high quality of life for its residents. Their mission is centered around compassionate care and creating a true sense of belonging within a vibrant community... Show More
Job Requirements
- High school diploma or GED required
- Prior customer service, front desk, and telephone experience preferred
- Valid Texas driver’s license required
- Excellent communication and customer service skills
- Strong problem-solving skills
- Good judgment and attention to detail
- Proficient in PC skills, including Microsoft Office, Word, and some Excel
- Understanding of HIPAA requirements
Job Qualifications
- High school diploma or GED required
- Customer service experience preferred
- Front desk or receptionist experience preferred
- Strong communication and interpersonal skills
- Ability to handle multiple tasks efficiently
- Knowledge of security and safety protocols advantageous
- Basic computer proficiency with Microsoft Office
- Familiarity with HIPAA regulations
Job Duties
- Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
- Monitor all incoming public traffic and assist with inquiries
- Maintain the cleanliness and orderliness of common areas and all public spaces
- Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
- Provide key support to the sales and marketing team by managing inquiries effectively
- Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
- Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately
- Assist with maintenance orders, either on paper or through an electronic system
- Monitor emergency calls, doors, and fire alarms, responding according to established policies and procedures
- Assist with scheduling job applicant interviews for department heads
- Track incoming/outgoing residents and guests and perform daily resident check-ins per policy
- Be an active member of the community’s emergency response team
- Maintain a professional appearance and good personal hygiene in accordance with company policies
- Work for long periods in various environments, lift up to 40 lbs, and occasionally climb stairs, lifts, or ladders
- Assist with special projects or tasks as assigned
- Detect and prevent suspicious behavior, vandalism, theft, and other criminal activities through effective surveillance and response
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: