FRONT DESK CONCIERGE

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.25 - $18.25
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Work Schedule

On-call
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Paid holidays
Professional development opportunities

Job Description

The Florida Agency for Health Care Administration is a state government agency dedicated to ensuring the effective and efficient delivery of health care services in Florida. This agency plays a crucial role in managing and overseeing the quality, accessibility, and cost-effectiveness of health care programs and services across the state. Known for its commitment to public service and improving community health outcomes, the agency serves as a vital connector between health care providers, residents, and regulatory bodies within Florida. Operating with a mission to promote health and well-being, the agency emphasizes integrity, collaboration, and accountability in all its operations, making... Show More

Job Requirements

  • high school diploma or equivalent
  • previous experience in a receptionist or customer service role preferred
  • ability to work flexible hours including weekends and holidays
  • strong verbal and written communication skills
  • proficiency in managing multiple phone lines
  • ability to maintain confidentiality
  • excellent organizational skills
  • basic computer competency

Job Qualifications

  • excellent interpersonal skills
  • strong multitasking ability
  • attention to detail
  • ability to work independently and as part of a team
  • reliable and punctual
  • knowledge of standard office procedures
  • familiarity with health care or government agency environment is a plus

Job Duties

  • greet guests, residents, and employees
  • manage external and internal telephone calls
  • take and communicate messages accurately
  • provide general information and directions
  • maintain and update resident and guest logs
  • organize and distribute mail
  • prepare meal tickets and tally meal counts
  • assist with appointment scheduling
  • keep the reception area neat and organized
  • perform other duties as assigned

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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