Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
401k
Holiday pay
generous PTO
Healthcare options
Employee assistance program
Paycheck Advances
PTO Cashout Option
Job Description
Village of Meyerland is a distinguished assisted living community specializing in memory care, located in a serene and welcoming environment. We pride ourselves on offering compassionate and personalized care to seniors, ensuring their safety, comfort, and dignity. Our community is dedicated to maintaining a warm atmosphere where residents and their families feel supported and valued. At Village of Meyerland, we focus on enhancing the quality of life of our residents through attentive service and a caring staff committed to excellence in senior living care.
We are currently seeking a professional and friendly Concierge/Front Desk team member who will... Show More
We are currently seeking a professional and friendly Concierge/Front Desk team member who will... Show More
Job Requirements
- High School diploma or GED required
- prior customer service, front desk, and telephone experience preferred
- valid Texas Driver’s License required
- excellent communication and customer service skills
- strong problem-solving skills
- good judgment
- attention to detail
- proficient in PC skills including Microsoft Office, Word, and some Excel
- understanding of HIPAA requirements
Job Qualifications
- High School diploma or GED
- prior customer service experience
- prior front desk experience
- telephone experience
- excellent communication skills
- strong problem-solving skills
- good judgment
- attention to detail
- proficiency in PC skills including Microsoft Office, Word, and some Excel
- understanding of HIPAA requirements
Job Duties
- Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
- monitor all incoming public traffic and assist with inquiries
- maintain the cleanliness and orderliness of common areas and all public spaces
- respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
- provide key support to the sales and marketing team by managing inquiries effectively
- follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
- operate the paging/telephone system, answer calls, determine their nature, and route them appropriately
- assist with maintenance orders, either on paper or through an electronic system
- monitor emergency calls, doors, and fire alarms, responding according to established policies and procedures
- assist with scheduling job applicant interviews for department heads
- track incoming/outgoing residents and guests and perform daily resident check-ins per policy
- be an active member of the community’s emergency response team
- maintain a professional appearance and good personal hygiene in accordance with company policies
- work for long periods, work in various environments, lift up to 40 lbs, and occasionally climb stairs, lifts, or ladders
- assist with special projects or tasks as assigned
- detect and prevent suspicious behavior, vandalism, theft, and other criminal activities through effective surveillance and response
Job Qualifications
Experience
No experience required
Job Location
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