Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.50
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Parental maternity leave
401k Retirement Plan
Paid Time Off
Job Description
The Hilton Minneapolis Airport is a prominent hotel known for its commitment to providing exceptional guest experiences in a vibrant and convenient location. As part of the globally recognized Hilton brand, this establishment offers premium hospitality services, featuring comfortable accommodations, modern amenities, and an inviting atmosphere for both business and leisure travelers. The hotel prides itself on maintaining high service standards, fostering a welcoming environment, and ensuring that every guest’s stay is memorable and enjoyable.
We are currently seeking dedicated and customer-focused Front Desk Associates to join our team on a part-time basis, primarily covering weekend AM and PM... Show More
We are currently seeking dedicated and customer-focused Front Desk Associates to join our team on a part-time basis, primarily covering weekend AM and PM... Show More
Job Requirements
- High school diploma or equivalent
- Ability to handle cash and credit card transactions accurately
- Willingness to work varying schedules including nights weekends and holidays
- Strong work ethic and self-initiative
- Good communication skills
- Ability to work effectively in a team environment
- Availability for weekend AM and PM shifts
Job Qualifications
- High school diploma or equivalent
- Previous experience in front desk or customer service role preferred
- Strong communication and interpersonal skills
- Ability to handle cash and credit card transactions accurately
- Proficient with Front Office computer systems or willingness to learn
- Detail-oriented with good organizational skills
- Ability to work as part of a team and adapt to varying schedules
- Customer-focused attitude with a commitment to delivering excellent service
Job Duties
- Greet and communicate cordially with guests promptly and professionally checking them in and out of the hotel
- Assist in pre-registration and blocking of reservations when necessary
- Promptly accurately and efficiently know how and where to post all charges
- Have complete working knowledge of Front Office computer or manual system including all daily transactions and those which are not performed often
- Accurately manage cash handling including receiving cash checks and credit card information from guests for payment of hotel charges and making change correctly
- Review any reservations with special requests and work to block rooms accordingly
- Have knowledge of hotel rates discounts and how to handle each
- Have working knowledge of reservations and procedures including how to take same day reservations
- Should be able to take reservations in approximately 2 minutes
- Know and follow cancellation procedures and relocation procedures when necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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