Front Desk Clerk/Cashier/Host - National Park Inn - Summer Seasonal
Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.77
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Benefits
sick pay
Employee Discounts
Recreation program
Employee assistance program
Housing
meal plan
Job Description
The National Park Inn is a historic hotel nestled at the base of Mount Rainier in Washington state. This unique hospitality establishment offers guests a rustic and comfortable lodging experience enriched by the breathtaking natural surroundings of pristine mountain meadows, cascading waterfalls, and ancient old-growth forests. As a popular destination within Mount Rainier National Park, the inn welcomes a diverse array of visitors from around the world, providing them with high-quality customer service and a memorable stay. Employing a small but dedicated team, the National Park Inn operates year-round, with a peak season during the summer months from April through... Show More
Job Requirements
- High school diploma/G.E.D. preferred
- minimum age of 16 years
- food server and TIPS/MAST card mandatory
- clerical and computer skills required
- ability to multitask effectively
- excellent communication skills
- physical ability to lift up to 30 lbs, stand for extended periods, and work in a dynamic environment
- problem-solving capability
Job Qualifications
- High school diploma/G.E.D. equivalent preferred
- minimum of at least 16 years of age
- clerical skills including typing, filing, office machine operations, cash register operation, maintenance of records, and the ability to undertake multiple tasks simultaneously
- computer proficiency
- food server and TIPS/MAST card required
- demonstrated talent for interacting with a wide variety of people
- flexibility to handle multiple tasks effectively and efficiently
- ability to arrange and coordinate schedules for reservations
- ability to effectively organize and coordinate multiple priorities
- ability to learn and develop new skills
- ability to problem solve
- excellent interpersonal, administrative, telephone and other communications skills
Job Duties
- Assist guests through friendly interactions, answering questions, and completing tasks
- provide administrative, reception, and program support to management, staff, and guests including answering phones and providing directions
- manage walk-in traffic, sign in and out guests as needed, smile and greet guests in a welcoming manner
- register and assign rooms to guests, provide quotes for room rates and up-sell the guest when possible
- assist in coordinating the front desk and housekeeping departments to assure rooms are clean and ready
- verify that the correct charges and credits are posted to the corresponding guest folio, collect payment for charges
- ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift
- resolve guest concerns and complaints within scope of authority, refer to management as appropriate
- act as host for adjacent dining room, seating guests and offering beverages
- assist as busser, server, or porter in adjacent lobby and dining room as needed
- perform such other related duties as directed or required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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