Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.00 - $1.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
income protection
Professional development opportunities
Free Meals
Free parking
wellness programs
Employee Discounts
Job Description
MGM Resorts International is a world-renowned hospitality and entertainment company headquartered in Las Vegas, Nevada. Known for its dedication to creating memorable experiences through its properties, MGM Resorts operates a variety of luxury hotels, casinos, and entertainment venues. Its commitment to excellence and innovation has made it a leader in the hospitality industry, offering a dynamic work environment that embraces diversity, creativity, and collaboration.
Among its distinguished properties is Vdara, a luxury, all-suite hotel that offers guests a non-gaming, smoke-free environment with a focus on comfort and personalized service. As part of the MGM Resorts family, Vdara shares in ... Show More
Among its distinguished properties is Vdara, a luxury, all-suite hotel that offers guests a non-gaming, smoke-free environment with a focus on comfort and personalized service. As part of the MGM Resorts family, Vdara shares in ... Show More
Job Requirements
- High school diploma or GED
- 1+ years of face-to-face guest service experience preferred
- Ability to work varied shifts including weekends and holidays
Job Qualifications
- High school diploma or GED
- 1+ years of face-to-face guest service experience preferred
- Ability to work varied shifts including weekends and holidays
- Strong communication and interpersonal skills
- Customer service orientation
- Basic computer proficiency
Job Duties
- Welcome guests to the property and MGM Resorts family by providing memorable service, anticipating guest needs, and resolving complaints in alignment with service standards
- Manage early and late arrivals, departures, and walk-in check-ins and check-outs professionally
- Enhance guest experience by offering upgraded accommodations and promoting M life enrollment and benefits
- Partner with housekeeping and other departments to fulfill guest expectations and special requests
- Handle payments, cash and credit transactions, and balance financial records following cash handling procedures
- Control and issue room keys promoting security, privacy, and confidentiality
- Provide a relaxing and hassle-free experience from start to finish
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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