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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.50 - $18.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid vacation
Paid parental leave
Tuition Reimbursement
weekly pay
free shift meal
Free parking
employee discount
Travel discount
Training and Development
Job Description
Delaware North Parks and Resorts is a renowned global hospitality and food service company with over 100 years of history, operating in diverse venues such as iconic sports arenas, national parks, casinos, and premium hotels worldwide. Among its prestigious operations is The Westin Buffalo, a luxury lifestyle hotel located in downtown Buffalo, New York, inside the company's global headquarters building. The Westin Buffalo is an AAA Four Diamond-rated hotel that boasts well-appointed guest rooms, a state-of-the-art fitness center, complimentary Wi-Fi, and two signature onsite restaurants: Patina 250 and Jake's Café. The hotel offers an exceptional environment for both guests and... Show More
Job Requirements
- Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts
- Ability to multitask, function in a professional manner under pressure from guests and supervisors
- No high school diploma or GED required
Job Qualifications
- Good interpersonal communication skills in person and by phone
- Previous customer service experience preferred
- Previous front desk experience preferred
Job Duties
- Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
- Manage cash and credit card transactions while keeping accurate paperwork
- Resolve small guest issues immediately, delivering items to guests as needed
- Monitor and balance the daily figures, post room and tax charges on guest accounts
Job Qualifications
Experience
No experience required
Job Location
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